Questionnaire For “Saveur De France”
1) In your opinion, is it important to advertise a café in order to generate good business?
Yes I think that whoever has a business needs to advertise. It is really important because people have to know who are you and what you do.
2) How do you advertise? Do you think this method of advertising is effective?
Generally I advertise in the newspaper and word of mouth. I’m sure that these methods are really effective!
3) Does it help you having your shop near Eckersley Oxford?
Yes, I think it is a well run school with brilliant students, and people who work in this school often have a coffee at ”Saveur De France”.
4) In your opinion, is the service of coffee in café as important as the quality of the coffee itself?
Yes, it is really a priority for me and for my staff.
5) Have you got a particular way of serving coffee in this café? What is it? How is it special/unique?
I chose Italian methods because my family is half Italian and half Brazilian and I think it is really special.
6) Have you ever heard of specific courses to improve coffee preparation and service?
Yes, I have done a specific course for few days in London by an Italian company called “Costa” and I’m teaching my staff what I learn.
7) Do you think that with coffee preparation courses, skills could be improved?
Yes, because people who have done a preparation course make better coffee.
8)How important are professionalism and manners for you in this café?
Having a good service is really important not only for cafés but for every person who has a business.
1 comment:
It's nice to see your questions and the answers that Marcello gave you, but you don't say anything about the cafe itself. Did you taste the coffee? What was it like? What did you think of the cafe itself? Was it attractive? What were the prices like? Was it busy? What kind of people were in there?
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